Reviews - The Waters Hotel

Smithsonian’s National Museum of Natural History Thank You Letter

We received the following letter from the Smithsonian’s National Museum of Natural History thanking us for the time the Smithsonian Gem and Mineral Collectors group spent at The Waters Hotel in October 2018!

Great Hospitality During Hot Springs Baseball Weekend

We received the following letter from Hot Springs Tourism for our hospitality during the first Hot Springs Baseball Weekend!

Perfect Weekend Getaway

The Waters is the nicest hotel in the best location. It’s super modern while including the beauty and history of the building, really boutique. Right across the street from bathhouse row. We were extremely impressed with the room and hotel in general. Would expect to have paid much more for the room for the quality. Really enjoyed cocktails in the bar. We had a corner room on the 5th floor. Great large windows, super spacious room for a standard room! Highly recommend. The staff are very friendly and professional. They take great pride in this new hotel.

Loved this place!

We were more than willing to use the valet parking for this perfect location. They helped us unload and it just wasn’t a problem. The staff were great and always Beyond helpful to answer any questions we had. They hooked us up with a great massage as we came in last minute to the city and had not made previous plans. We loved the room and we had a great view. The updates to the room could not have been better. The location was perfect and enabled us to step right outside and enjoy the shops and the Hot Springs National Park.

Wonderful experience!

Had a wonderful stay here with my husband and baby for a short getaway weekend in Hot Springs. The location is excellent, walking distance to restaurants and shopping. Being in the middle of downtown Hot Springs I was worried about parking, but the valet service made it extremely easy to unload our car and the parking lot was close by so we could easily makes trips back and forth to the car. Our room was lovely; very clean, modern and spacious. And the elevators were large enough to fit a stroller and luggage cart at the same time, which was nice! And, the hotel staff were friendly and helpful. We’re looking forward to visiting again!
-Lauren E – Little Rock, AR

Fantastic hotel in the heart of Hot Springs

What a quaint little gem in the heart of Hot Springs! My husband and I, and 2 other couples, traveled from Indiana, Texas, and Tennessee for a reunion of college friends. This was our first trip to Hot Springs and The Waters was a wonderful home base for us. The hotel, right in the middle of Bath House Row, has been renovated with very modern conveniences! From the charm of the original flooring in the common spaces, the comfortable gathering area in the lobby, to the lovely, clean rooms, our stay was perfect!! The staff was very helpful with great dining suggestions, and the location was within walking distance to everything we did! I would highly recommend The Waters for your next stay in Hot Springs. We look forward to our next visit!!
-Kim H. – Greenville, IN

Favorite Hotel in Hot Springs!

This is not only my favorite hotel in Hot Springs, but my favorite hotel in Arkansas, Texas and Oklahoma area. Fantastic re-use of old building.  Modern, well appointed guest rooms, with a European feel.  Perfectly located, right in the middle of bath house row. And, right next door to the Ohio Club!  Be sure to explore behind the hotel. What a great place!  I highly recommend this hotel if you are planning a trip to Hot Springs.
-Blazinpistol – Dallas,TX


Kind management. The location is perfect. The room -very quiet, even being by the elevator.  The layout was perfect, well thought out & the top-rolling door design was such a nice effect.  The one thing that stood out above the other luxury hotels I’ve been to recently is the kindness of the staff, we were able to take our time in the morning when the check out ran late. Such great service from the valet to the laundry service.